PROFILE SUMMARY

• INSTRUCTIONAL DESIGN ▸

  Learning Experience Design Professional with a demonstrated history of 8+ years working with adult learners. Skilled in instructor-led training, e-learning, subject-matter expert collaboration, and blended learning. Possesses strong competencies in graphic design, as well as strong aptitudes for instructional design and authoring tools. Experienced in generating instructional and non-instructional learning interventions, learner and performance analyses, instructional strategies, instructional materials, implementations, assessments and evaluation tools. ▸ LEARN MORE

• MULTIMEDIA PRODUCTION ▸

  Possesses a 16-year background as a tech savvy, multimedia producer specializing in the creation of audio, video, and design elements for print, web, and online/television broadcast usage. ▸ LEARN MORE

• BRANDING & MARKETING (DIGITAL) ▸

  Marketing industry professional possessing proficiency with a diverse skill set that allows for digital and non-digital product promotion and brand awareness . ▸ LEARN MORE

Learning & Development Leader | Workforce Transformation Strategist

Executive Facilitation • Future-Ready Skills • Organizational Performance

I help organizations build future-ready workforces by designing learning ecosystems that improve performance, strengthen leadership capacity, and embed continuous learning into daily work. With over a decade of experience spanning enterprise systems training, workforce development, leadership facilitation, and digital learning design, I specialize in translating complex concepts into learning experiences that drive measurable impact.

Helping organizations build future-ready teams through strategic learning, leadership development, and performance improvement. I accomplish this through change agents such as:

• Accelerator programs

• Workforce workshops

• Change management facilitation

• Leadership Dialogues

• Impact measurement frameworks

• Learning ecosystems

• Workforce readiness initiatives

Instructional design Software

Instructional Design Proficiencies

multimedia production /
digital marketing

DIRECTOR OF EDUCATION, IMPACT & CURRICULUM EVALUATION MANAGER
April 2025 - January 2026 /// Birmingham, AL

➤ Vanguard development collective / 4c accelerator

“From capital to contracts—hands-on support to help small businesses grow.”
The 4C Accelerator helps small and medium-sized businesses overcome two of the biggest barriers to growth: access to capital and procurement readiness. Whether in construction, manufacturing, or technology services, we provided the practical support small business owners to secure funding, build capacity, and compete for larger contracts. In Fall 2025, we proudly graduated our inaugural and second cohorts—establishing a community of business owners building capacity and momentum across our region.

Over a fourteen-week instructional period of dual tracks—consisting of a seven-module Credit Accelerator followed immediately by a seven-module Procurement Accelerator—participants engaged in a formalized learning experience that included weekly in-person two-hour lectures, guided independent study, structured workbook assignments, and module-specific assessments within a Learning Management System (LMS).

➤ essential duties:

• Consult with subject matter experts and develop performance objectives, curriculum, slide decks, and 140+ page workbook for a 14-week, 12-module 4C Business Accelerator across two major tracks.

• Graphic design and develop 140+ page workbook, 12 slide decks, and staff onboarding documentation.

• Develop Learning Atlas triangulating learning objectives, instruction, and assessments to be used during curriculum development with SMEs.

• Ensure learner and program achievement to key-KPI’s required by program funder.

• Apply data driven strategies to measure program outcomes, oversee data collection, analyze participant progress, and refine curriculum components to optimize learning eperiences.

• Develop Pre-Assessment, Midpoint-Assessment, and Post-Assessment Questionnaires to evaluate qualitative and quantitative learner data for Impact Reporting.

• Report evaluations and lessons learned in comprehensive Impact Report

• Hire, onboard, train, and oversee work responsibilities of new instructional designer and Education Team

➤ Notable cohort i outcomes:

• Graduated Cohort I in September 2025

• Graduated Cohort II in December 2025

• 46% of Cohort I participants report at least a 10 point increase in personal credit scores between weeks 6 and 12 of the Accelerator. To help improve this percentage to the desired 70%, deepen support with debt repayment strategies to decrease revolving credit utilization.

• As of December 2025 (12W+ post-program), 61% of Cohort I participants report they have applied for a business loan or secured new funding or with credit lines.

• As of December 2025 (12W+ post-program), 53% of Cohort I participants report they have been approved for business funding or a line of credit–exceeding the desired outcome of 50%.

• As of December 2025 (12W+ post-program), at least 53% of Cohort I participants report they are very confident their business network can help them improve their business credit scores.

• As of December 2025 (12W+ post-program), at least 53% of Cohort I participants report they are very confident their network can help them improve their personal credit scores.

• Mock RFP Competition Scores conclude that 86% of participants scored at least 70/100 points–indicating cohort mastery over the RFP Submission process–greatly exceeding the desired outcome of 40%.

• As of December 2025, according to results from the CORA™ Survey, all (100%) Cohort I participants understand the corporate procurement process and how decisions are made–greatly exceeding the desired outcome of 40%.

• This is further validated with the results of the 4C Accelerator Endpoint Survey, in which 100% of Cohort I participants reported understanding the corporate procurement process and how decisions are made–greatly exceeding the desired outcome of 40%.

• As of December 2025, according to results from the CORA™ Survey, all (100%) Cohort I participants indicate they are ready to pursue procurement opportunities–greatly exceeding the desired outcome of 25%.

• At the Accelerator Midpoint, with a cohort NPS Score of 9.8, Cohort 1 Participants reported they are very likely to recommend the 4C Accelerator to a friend or a college.

INSTRUCTIONAL DESIGNER, CONTRACTOR
June 2024 - Present /// Birmingham, AL

➤ ASL CREATIVE FIRM / WOMEN’s FOUNDATION OF ALABAMA

As Principal Instructional Designer on the ASL Creative Firm Team, I consult as instructional designer and evaluator to develop learner questionnaires, instructional materials (including Slide Decks, worksheets, and Course Companion Workbook), and Impact Reports.

➤ Notable Accomplishments:

• Developed Impact Report for Cohort 1 (8 week) and Cohort 2 (12-week) of The Childcare Accelerator

• Co-developed Pre-Assessment, Midpoint-Assesssment, and Post-Assessment Questionnaires to evaluate qualitative and quantitative learner data for both Cohort’s Impact Report

• As an instructor, taught lecture and facilitated in-person class session for a Module of the Childcare Accelerator: Understanding Your Digital Footprint

• Developed Workbook for The Childcare Accelerator

• Developed Learning Atlas triangulating learning objectives, instruction, and assessments to be used during discovery calls with SMEs.

DEI COMMUNICATIONS CONSULTANT
May 2024 - March 2025 /// Birmingham, AL

➤ first horizon corporation

Partnered with associates, clients, and community members to capture, communicate and amplify First Horizon’s core values of Caring About People and Elevating Equity across the entire 12-state footprint.

• Produced newsletters, blog posts, and visualized data reports on department initiatives

• Assisted with the planning and execution of DEI Council meetings, Town Halls and webinars

• Partnered with ERG Leaders to promote and maximize engagement in events and programming

➤ Notable Accomplishments:

• Developed Heritage Month Celebration Graphics

• Developed ARG Leadership Roster SharePoint Page of leaders using a template format that was easy for other future developers to continue to develop

• Developed Executive Summary and Insights Documentation from ERG Leadership Council Meeting

• Developed Executive Summary from Feedback Survey from the ARG Leadership Council Meeting

• Developed, designed, and maintained the Office of DEI’s presence on internal SharePoint sites and external websites

• Developed multilayered SharePoint site for the ARG Leader Handbook (11+ pages) to help onboard ARG Leaders and provide supplementary resources that promote leaders’ facilitation of their ARGs throughout their tenure.

• Graphic designed template for the Homepage of the new ODEl / Access Center of Excellence for Corporate Comms to use when developing the new external site:

PROGRAM MANAGER, LEARNING AND DEVELOPMENT

Jan 2023 - Jan 2024 /// Ann Arbor, Michigan (Remote)

➤ College of healthcare information management executives (CHIME)

chimeuniversity.org
chimecentral.org

As the Program Manager, Learning and Development, serve as an integral member of the CHIME University – School of Professional Development team and serve as the central point of coordination for designing, building, testing and executing online professional certificate and certification programs aimed at strengthening the foundational knowledge and honing the skills of current and prospective future health IT and digital health leaders, from early-careerist to seasoned executive.

Engage and collaborate with association staff, members, volunteers, third party/allied organizations, and key industry stakeholders to develop, deliver, and expand the reach of the association’s professional certificates, certification programs, and preparatory programs and platforms through individual and team-based efforts.

ESSENTIAL DUTIES ▸

• Design, develop, launch, and web master www.chimeuniversity.org

• Design and manage deliverable content for digital health professional development programs in the form of online certificates, certifications, and preparatory programs.

• Analyze industry and role-based trends, consumer needs, competitive dynamics, and internal performance to develop innovative professional development programs.

• Coordinate faculty preparation and participation for online programs as designed.

• Collaborate and effectively work with staff, members, committees and third parties as individuals and in team-based situations to develop and execute programs.

• Manage all programs within the CHIME learning management system.

• Utilize programing languages and LMS platform to create learning opportunities

• Design and develop media and graphics as necessary

• Develop deliverables in a professional manner – adhering to agreed-upon timelines and expectations.

• Utilize project management skillset to assist in setting meeting agendas and prepare materials for working sessions, track progress against agreed-upon timelines, deliverables, and expectations.

• Implement learning elements, track learner progress and success, making corrections and edits as necessary to ensure quality retention and transfer of learning

INSTRUCTIONAL DESIGN SPECIALIST

March 2020 - Jan 2023 /// Ann Arbor, Michigan (Remote)

➤ College of healthcare information management executives (CHIME)

chimeuniversity.org
chimecentral.org

Applying instructional design principles, collaborated with subject matter experts to design and develop interactive online learning experiences that assist Chief Information Officers and other senior healthcare IT leaders to improve health and care in the communities they serve.

ESSENTIAL DUTIES ▸

• Designed, developed, launched, and web mastered www.chimeuniversity.org

• Developed, launched (January 2021), and expanded Graduate Programs and School of Professional Development programs.

  • Seven, 7-Module Courses in the Master’s of Digital Health program

  • Four, 7-Module Courses in the Doctorate of Digital Health program

  • Co-led and project managed (Asana) the development of courses

• Performed gap analyses/needs assessments to determine baseline stakeholder goals

• Collaborated with SMEs to develop course competencies and measurable performance objectives

• Developed and implemented instructional strategies to accomplish learning objectives

• Leveraged Adobe Photoshop and Illustrator to create course/module banners, performance support tools, infographics

• Maintained proper triangulation of each course’s competencies/learning objectives, module content resources, and assessments

• Item-wrote assessment questions for masters and doctorate-level knowledge checks

• Front-end developed (HTML5, CSS3, and JavaScript) interactive learning experiences in the Brightspace (D2L) LMS

• Leveraged Zoom, Adobe Premiere Pro, and Camtasia to direct, edit, and develop interactive SME video lectures

• Provided learners with customer service and care, and served as a concierge throughout their learning experience in order to help them successfully accomplish their goals

• Leveraged qualitative and quantitative data collection principles to obtain appropriate learner satisfaction and program effectiveness data for mixed method research and publication purposes

• Onboarded, trained, and led newly hired Instructional Design Specialists

DIGITAL MARKETING SPECIALIST
July 2018 - March 2020
Birmingham, AL

➤ Faith chapel

faithchapel.net

ESSENTIAL DUTIES ▸

• Directly develop and control published content (web copy and visual) for all corporate websites

• Produces and aligns website management and social media strategies (including paid ad promotions) with broader Communications Department strategies that are in line with the organizations’ goals, brand experiences, campaigns, and product launches

• Develop and implement strategies for search engine optimization (SEO)

• Grow the organizations’ current social media audiences and provide expansion of future outlets as needed

• Develop and execute daily social media content

• Design and execution of email marketing campaigns

• Set, track, report, and improve usage of the websites and social media using metrics

• Recruit and train volunteers

e-LEARNING SPECIALIST / CONSULTANT
August 2018 - November 2019
Birmingham, AL

➤ Faith chapel

Faithchapelelearning.net

ESSENTIAL DUTIES ▸

• Research viable LMS candidates based upon stakeholder project needs and criteria, such as:

  • Native SIS, Rolling Enrollment, Single Sign-On, Tech Support, Cloud Storage, ADA Compliance, Analytics, etc.

• Collaborate with Construct (previously known as Proversity, a sister-company of Instructure/Canvas LMS) to write course content as a SME, script-write, scout talent for videos, design interactive e-learning instruction for 2 major courses, consisting of 18 modules

• Use Photoshop, After Effects, and Premiere Pro to develop multimedia assets for the modules such as infographics, explainer videos, motion graphics, and animations

• Leverage e-learning design principles and adult learning theory to manage UX considerations during course development

• Design and implement focus group questionnaires for UA testing (formative and summative evaluations)

• Manage and lead 5-person team consisting of instructional design volunteers, professional educators, and IT professionals

• Enroll in the courses at faithchapelelearning.net :)

LEAD COMMUNICATIONS SPECIALIST
February 2018 - July 2018 /// Birmingham, AL

➤ Faith chapel

Responsible for brand support and oversight of the overall aesthetics and functions of the app, websites, social media content (excluding all worship service communications), digital environments, and emerging platforms for the organization.

MULTIMEDIA PRODUCER
July 2012 - March 2015, November 2015 - February 2018 /// Birmingham, AL

➤ Faith chapel

Responsible for creating high-quality videos and graphics for television, print, web and all communication platforms. Develop marketing strategies and execute the branding for church-wide, staff and volunteer initiatives.

WEB AND SOCIAL MEDIA SPECIALIST
March 2015 - November 2015 /// Birmingham, AL

➤ Faith chapel

Generate ideas for and manage the functionality of content, metrics and strategies of the corporate websites, social media accounts, and digital environments (such as the Mobile App) for Faith Chapel, The Bridge, and Mike Moore Ministries.

EDUCATION

Registered Scrum Master™ - credential from Agile Education by Scrum Inc.™

Earned December 2025

➤ Agile education

A Scrum Master is a servant leader and coach for an Agile team, responsible for ensuring the team understands and follows Scrum principles and practices.

Lean Sigma Six - White Belt Certification

Earned September 2020

Lean Sigma Six - Yellow Belt Certification

Earned December 2020